Frequently Asked Questions


Can I see your jewelry in person?

Are your prices in US Dollars?

What payment methods do you accept?

Do you offer financing or layaway?

Will I be charged Tax?

Can you help me keep the engagement ring a surprise?

Is your packaging discreet? What does the box look like?

Do you include insurance appraisals with purchases?

Can I purchase multiple items to determine which I like the best, and return the others?

What’s the status of my order?

Home Try-On

What is the Home Try-On program?

Can you help me pick out a ring?

Which styles are available for Home Try-On?

I thought the Home Try-On program was free-why do you need my credit card?

About us

Is there a Wedrock store location I may visit?

Where are the corporate offices of Wedrock located?

Shipping, returns and exchanges

Can I buy from you if I live outside the U.S. and Canada?

Do you offer delivery on Saturdays?

Can I have express shipping?

What does shipping cost?

What is your return policy?